Garmidn Shipping Policy

At Garmidn, we understand that timely and secure delivery of your GPS products—whether for sports & fitness, outdoor recreation, marine, automotive, or aviation use—is critical to your experience. This Shipping Policy outlines our delivery scope, timelines, costs, and special provisions for handling technical and specialized devices.

1. Shipping Eligibility & Coverage

We offer shipping to most countries and regions worldwide, with exceptions for locations subject to import restrictions, trade sanctions, or limited logistics access. To confirm if your location is eligible:

• Check the shipping calculator at checkout, or contact [email protected] with your full address.

Note: For aviation and marine GPS systems, additional import documentation (e.g., compliance certificates) may be required for international shipping—our team will notify you of requirements after order placement.

2. Order Processing & Shipping Timelines

2.1 Processing Time

• Standard orders (non-customized products) are processed within 1–2 business days of payment confirmation.
• Customized products (e.g., aviation GPS calibrated to specific aircraft models, marine systems with tailored mapping) require 3–5 business days for configuration and quality checks before shipping.

2.2 Delivery Timelines

Delivery speed depends on your location and selected shipping method:

Shipping Method	Domestic (e.g., US/UK)	International
Standard	3–5 business days	7–14 business days
Expedited	1–2 business days	3–5 business days
Express	Next business day (if ordered by 2 PM local time)	2–3 business days

Note: Timelines exclude customs clearance delays for international shipments, which are beyond Garmidn’s control. You will receive a tracking number via email once your order ships to monitor progress.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

• Product weight and dimensions (e.g., larger marine GPS units may incur higher fees).
• Delivery location (domestic vs. international).
• Selected shipping method.

Free Shipping Promotions: We occasionally offer free standard shipping for:

• Domestic orders over a minimum threshold (e.g., $100 USD).
• Eligible aviation and marine products (promotions will be clearly marked on the website).

Note: Free shipping does not cover expedited/express delivery upgrades or international customs duties/taxes.

4. Packaging & Handling

To ensure your GPS devices arrive in perfect condition:

• All products are packaged in shock-resistant materials (e.g., foam inserts for delicate aviation sensors, waterproof wrapping for outdoor GPS tools).
• Accessories (chargers, manuals, calibration tools) are sealed in labeled compartments to prevent loss.
• Customized or high-value items (e.g., premium marine navigation systems) include tamper-evident seals for security.

If your package arrives damaged (e.g., dented box, broken device), contact us within 48 hours of delivery at [email protected] with photos of the packaging and product—we will arrange a replacement or refund at no cost.

5. Special Provisions for Specific Products

5.1 Aviation & Marine GPS

• These products may require specialized shipping (e.g., temperature-controlled transport for sensitive calibration components) — additional fees may apply, and we will notify you in advance.
• International shipments of aviation devices require compliance with local aviation regulatory standards—our team will assist with necessary documentation (e.g., FCC/CE certificates) to avoid customs delays.

5.2 Fitness & Outdoor Devices

• Small, lightweight items (e.g., fitness watches) are shipped via standard courier services and typically do not require signature confirmation unless requested.
• Rugged outdoor GPS tools are packaged to withstand transit rough handling, but we recommend selecting signature confirmation for high-value orders.

6. Customs, Duties & Taxes

For international orders:

• You are responsible for all import duties, taxes, and customs fees imposed by your country/region.
• Garmidn does not collect these fees at checkout—they will be due upon delivery (your local customs office will contact you with payment instructions).
• If you refuse delivery due to unpaid duties/taxes, the order will be returned to Garmidn, and you will be responsible for return shipping costs plus a 20% restocking fee.

7. Order Changes & Cancellations

• Changes: You may modify your shipping address or method within 24 hours of order placement by emailing [email protected] with your order number. After 24 hours, changes may not be possible if the order has already shipped.
• Cancellations: Standard orders can be canceled for a full refund before shipping. Customized products incur a 15% cancellation fee if canceled after configuration has started.

8. Shipping Policy Updates

We may update this policy to reflect carrier rate changes, regulatory updates, or expanded shipping options. Material changes will be posted on our website and notified to customers via email, with effective dates clearly marked.

For questions about your order’s shipping status, contact us at [email protected] with your order number. Garmidn is committed to reliable, transparent shipping that gets your GPS products to you when and where you need them.