Garmidn Privacy Policy

At Garmidn, we recognize that your privacy—especially regarding location data and personal information tied to our GPS products—is of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your information when you use our products (including sports & fitness watches, outdoor GPS tools, marine navigation systems, automotive devices, and aviation technology) and interact with our services. By using Garmidn products or services, you consent to the practices outlined below.

1. Information We Collect

We collect information to deliver and improve our GPS solutions, enhance your user experience, and ensure product functionality. The types of information we gather include:

1.1 Personal Information
  • Identifying details: Name, email address (e.g., [email protected] for support), phone number, and shipping/billing information when you purchase products or register an account.
  • Account credentials: Usernames, passwords (encrypted), and security questions for account access.
1.2 Device & Usage Data
  • GPS & location information: Location data generated by your device (e.g., route history for fitness watches, navigation waypoints for marine systems) — this data is only collected when you enable location services on your device.
  • Device specifications: Model, serial number, software version, battery status, and connectivity details (e.g., Bluetooth/Wi-Fi pairing).
  • Usage patterns: How you interact with features (e.g., frequency of aviation flight planning, outdoor trail mapping) to optimize product performance.
1.3 Voluntarily Provided Information
  • Feedback, survey responses, and support inquiries submitted via email or our website.

2. How We Use Your Information

We use collected information for specific, legitimate purposes aligned with our GPS product offerings:

  • Deliver and activate your Garmidn device (e.g., pairing fitness watches with your smartphone).
  • Provide personalized features (e.g., custom outdoor trail recommendations, aviation flight route adjustments).
  • Troubleshoot technical issues (e.g., resolving GPS accuracy problems for marine devices) and fulfill warranty requests.
  • Send important updates (e.g., software upgrade notifications, product safety alerts) — you can opt out of non-essential communications.
  • Improve our products and services (e.g., refining battery life for fitness devices based on usage data).
  • Comply with legal obligations (e.g., responding to regulatory requests related to aviation safety).

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data from unauthorized access, disclosure, or misuse:

  • Encryption of sensitive data (e.g., personal information, location history) during transmission and storage.
  • Secure servers with restricted access and regular security audits.
  • Automatic software updates for devices to address potential vulnerabilities.
  • Data minimization practices: We only retain information for as long as needed to fulfill the purposes outlined, or as required by law.

4. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share information only in the following cases:

  • Service providers: Trusted partners who assist with device activation, payment processing, or customer support (e.g., shipping companies for product delivery) — these parties are bound by confidentiality agreements.
  • Legal requirements: When compelled by law, court order, or regulatory authority (e.g., sharing aviation device data to comply with aviation safety regulations).
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity (with prior notice to you).

5. Your Privacy Rights

You have control over your information and can exercise the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update inaccurate or incomplete information (e.g., changing your email address in your account).
  • Deletion: Request removal of your personal data (note: this may disable device functionality that relies on account access).
  • Location control: Toggle location services on/off directly through your Garmidn device settings.

To exercise these rights, contact us at [email protected] with the subject line “Privacy Request” — we will respond within 30 business days.

6. Special Notes for Sensitive Use Cases

  • Aviation & Marine Data: Location and usage data for these products may be retained longer to comply with industry safety regulations, but will still be protected under our security standards.
  • Fitness & Health Data: Data from fitness watches (e.g., workout metrics) is treated as sensitive and will not be shared without your explicit consent.

7. Policy Updates

We may update this Privacy Policy periodically to reflect product changes or legal requirements. We will notify you of material changes via email or a prominent notice on our website, with the updated policy effective upon notification.

If you have questions about this Privacy Policy, contact our privacy team at [email protected].

Garmidn is committed to protecting your privacy as diligently as we protect your navigation.